Northfold Bakery: from one shared password to proper Microsoft 365

The problem

Six staff shared one email login and one password on a sticky note by the till.

What we did

Moved them to Microsoft 365 with a mailbox each, multi-factor sign-in and a shared orders calendar. Two days, no lost orders.

The result

Orders by email up 20% because customers get a reply the same morning.

"ACME sorted our email in a weekend. The ovens are the only thing that crash now."

Priya Northfold, Owner, Northfold Bakery